Friday, July 8, 2016

You (Don't) Get What You Pay For

We are a capitalist society. Fueled by the notion that 'greed is good' and 'more is more' and, you know what? I'm fine with that. People will try to tell you that our society is materialistic and that wanting things, even if you work hard for them, is bad and if you indulge in this behavior you're a terrible person. Why? Well, because....reasons. Greed is bad but consumerism is good (not to mention a lot of fun!). The problem comes in when people/companies/organizations/etc deliver less than you pay for. This is becoming an epidemic across the consumer goods market but, for the sake of time (and sanity) let's look at three. First up on Are You @#*%! Kidding Me list, Applebee's. If you have any interest in time travel I recommend the Applebee's in Yonkers, NY where you can experience the nostalgia of the 'good ol days', you know, the 'we don't serve your kind here' good ol days. Yes folks, I'm here to announce that in the year 2016 African Americans, Black people, whatever you're comfortable with (I, myself, could care less) can still experience second class citizenship at Applebee's. My mother's best friend (my godmother) lost her mother the repast (the gathering that usually follows the funeral) was held at Applebee's. At this point, it needs to be said that my godmother's family is Polish. So there are approximately 40+ Polish Americans mourning the loss of their family member and exactly two people of color; me and my mom doing the same. When it came time to order, the blonde waitress happily jotted down everyone's choices, everyone except for me and mom that is. Now, before you jump on the 'race card' bandwagon allow me to paint you a picture: a table of 20 or so. Waitress who is an older, white lady goes around the table, chirpily greeting each person and taking their order. When she gets to us she pauses and vanishes. Poof! Gone. Without even looking at us (though, to be fair, she did look through us). On the bright side, she did eventually take our orders and apologize; after my godmother got the attention of the manager. For his part, the manager was very apologetic...in a 'these things happen' sort of way. Actually, they don't. At least, not unless you're in the company of Paula Deen. And, even then there are consequences. If Paula is looking for a second career, might I suggest customer service rep for Applebee's? They were about as helpful as their on premises representatives, promising to 'review the matter throughly'. Oh! Well, in that case... And then there is Dunkin Donuts. Let me start by saying that I am a Dunkin devotee but even I have to call them out when eyelashes end up in my coffee. You read that correctly, eyelashes in my coffee. Eyelashes. Plural. There is really nothing I say about this, it needs to be shown, so I've attached a picture. How does that pic make you feel? Sick? You'd think it would make the company sick but when I brought it to Dunkin Donuts attention they gave me an oppose!, said someone would reach out to me and apparently forgot the whole thing. Perhaps they're used to it? Maybe it's part of the summer drink line? Hmm...somehow the iLatte doesn't have the same ring to it as the iPad. Last up on the really?! list; Poshmark. Poshmark is one of those buy/sell/trade apps where someone else's trash can become your treasure. Think a more sophisticated eBay. In fact, I would have said that Poshmark is one of the better such apps that works perfectly...except when it doesn't. I ordered four things off of Poshmark. Two of them were great! The other two, not so much. For reasons known only to the sellers (Danielle; d_suzanne & Kali; kalimarieshy) they decided not to ship. In the case of Danielle's item, I really wanted that purse so when it failed to show up I was (am) pretty upset. But it's the other item, the dress purchased from Kali that has me so infuriated!! The dress is part of my plans for my sister's upcoming birthday. An essential part that took me forever to find. Now I have to start over and hope that I find something similar in time. And the saddest part is, there is another dress that I want for myself for the same occasion but no longer trust the site...